xECM Archive - FME US, llc

Maximize the ROI of Your OpenText Documentum Investments

by The fme Team | Apr 8, 2025 | Documentum, Migration Services, OpenText, xECM

For years, OpenText’s Documentum has been gold standard for content management in the most complex industries like Life Sciences, Finance, Energy and more. Their newest solutions and AI-driven capabilities continue to push the industry forward, providing an ever-expanding catalog of tools that are proven successful in the most demanding environments. This legacy of success is a benefit to long-time OpenText customers, but it also comes with challenges.

Here are a few of comments we hear from our OpenText clients:

Benefits

Challenges

OpenText provides established and stable technology that reliably delivers our content management needs.

Groundbreaking at the time, the most stable and effective solutions were designed for requirements and accessibility demands in a very different global technology landscape.

Our workflows and processes have been developed, tested, and proven to serve our business requirements.

As technology and user expectations evolved, legacy solutions often fall behind in ease of use and user experience.

OpenText has a full suite of products to serve the varied requirements of the departments within our business.

More clients are taking a best-of-breed approach, and struggle to integrate new best-in-class solutions with legacy systems.

OpenText professional services have in-depth knowledge of their solutions and provide support as we need it.

Integrated systems require knowledge of all sides of a technical integration; we need experts with experience connecting solutions from multiple vendors.

Our OpenText solutions do exactly what we need them to do, and those needs have not changed.

Evolving software can deprecate critical functionality, requiring complex analysis and re-work to align with upgrades. Maintenance fees for legacy solutions keeps increasing while in other places completely disappearing as older versions are being sunsetted.

OpenText continues to release new products that both compliment what we have and also bring value to new areas.

New products and their associated pricing tiers can require new license structures that increase costs.

Our internal IT and Operations support team is fully versed in every aspect of our OpenText environment and can quickly address any issues.

Skilled IT and Operations staff are in high demand. It can be difficult to maintain a knowledgeable team as they progress in their individual careers and expand their skills with newer solutions.

All of our data requirements – file formats, data structures, metadata structures, directory structures – have been used, verified and validated. We know where everything should be.

Through mergers and acquisitions, workflow changes, new business opportunities and more, we have several repositories of data that don’t quite match existing structures. Some data is isolated in disconnected silos.

All the data, documents and metadata we have ever created in the 20 years of our firm is stored and accessible.

Costs of storing and maintaining unused legacy data can quickly cost more than its inherent value, and bog down queries and processes that only need current information.

OpenText has announced many new AI features that we plan to get the most advantage from in the next few years.

Initial analysis shows that our data and content isn’t in the optimal format to empower AI capabilities, and if not fixed, could expose us to substantial risks.

How fme Maximizes the ROI of OpenText Investments

fme has served OpenText clients around the globe for 25 years, and we understand the challenges of building and maintaining a complex and highly regulated content management environment. There are a wide range of considerations that must be continually balanced: license costs, maintenance requirements, support teams, integrations, functionality, evolving regulatory requirements, shifting business goals and more. We pride ourselves on delivering comprehensive solutions that accomplish our client’s unique business goals, and helping them minimize their total cost of ownership (TCO) while maximizing their return on their software investment (ROI).

With each client, we collaborate through our proven analysis and delivery methodologies to provide the most effective combination of services:

Streamlining and Optimization – Workflows and processes evolve over time as businesses grow and requirements change. Aligning legacy systems with current workflows can save substantial time and money.
Data Classification and Re-Integration – Data is stagnant, but business and processes evolve constantly, causing disconnects between what was stored then and how it’s stored now. Mergers, acquisitions and divestitures can introduce additional data with different formats. We can classify and verify all your data, update necessary fields and metadata, and re-integrate information that was lost in disconnected silos.
Storage and Maintenance – As solutions move to cloud services, data storage is once again becoming an expensive challenge. fme can help you analyze and evaluate your data, identify what needs to be actively available and what can be moved to lower cost options, and archive information that is rarely needed.
Upgrades and Application Support – Upgrades can provide new features and capabilities, but they can also break (and even reveal) existing customizations that are critical to business workflows. fme’s experts can help you determine the benefits and conflicts in an upgrade package, and determine the most effective way to upgrade with the least effort and disruption.
Migration to Newest Solutions – No software will last forever, and there will be times the most cost-effective approach is to move to the newest platform. Whether staying within the OpenText family or moving in a new direction entirely, fme can help determine the best path forward that aligns with your technology needs, timeline, and budget.

Work with fme to Maximize Your OpenText Landscape

Are you looking for ways to improve your ROI across the multiple departments that rely on your OpenText solutions? Talk to us. It absolutely pays to engage the right partner with experience in complex regulatory data, your source platform and any required archiving steps, workflows of data-dependent business processes, integration between platforms in a modern IT environment, and of course the current best-practices and strategies to get the most from the OpenText IT landscape.

We provide:

An experienced team: We have been the premier solution provider in highly regulated industries for 25 years, serving the largest pharmaceutical, manufacturing and finance firms on the globe. We understand the challenges and possibilities that drive your success.
ECM solution knowledge: We have been certified and recommended partners with the most effective ECM solution platforms throughout the last 25 years: Veeva, OpenText, Generis, Alfresco, SharePoint, IBM Filenet and more. We know the possibilities, best practices, and pitfalls of each one, and how to maximize your system ROI.
Business process experience: We’ve worked with hundreds of clients in a wide range of industries. We understand your business processes, and cross-industry best practices that will help you achieve your goals.
End-to-end solutions: Our team can take you from beginning to end on any project, analyzing your business processes, classifying your data and documents, planning and building your new platform, migrating and validating everything with minimal downtime.
An ROI and future-proof approach: You need a solution that provides both short- and long-term ROI. We deliver solutions that meet today’s needs and lay a flexible foundation so you can meet tomorrow’s expected and unexpected changes.

Download details below, and contact us to talk with our OpenText experts. We look forward to working together to maximize the ROI and minimize the TCO of your OpenText solutions.

Download our OpenText Datasheet

OpenText Extended ECM: Put your content into business context

by Manuela Bernhardt | Mar 23, 2023 | ECM, OpenText, Technology Services, xECM

OpenText Extended ECM (Enterprise Content Management) is a software solution that enables organizations to effectively manage their enterprise content across various channels and platforms. It allows businesses to streamline content creation, collaboration, and distribution to drive efficiency and productivity while mitigating compliance risks at the same time. Read on to learn more about the value of OpenText Extended ECM and how it can benefit your organization.

Improved Content Collaboration

Do your users struggle when they work on shared documents across different teams and different enterprise applications? Is it a challenge to make sure that everyone is looking at the latest version and making their editions in the right place? One of the most significant benefits of OpenText Extended ECM is that it improves content collaboration across teams and departments and most of all across different enterprise applications. No matter where users are located or what their primary document application is, they can contribute their part within their business context and collaborate seamlessly with other involved parties. Extended ECM offers robust version control and audit trail capabilities, ensuring that all changes to content are tracked, and nothing is lost or forgotten, mitigating compliance risks caused by incorrect content usage.

Seamless Integration

Wherever users are primarily working within an ERP such as SAP, a CRM such as Microsoft Dynamics, or an HR system such as SuccessFactors, and regardless of their role within the overall business process, OpenText Extended ECM is designed to integrate seamlessly across all their enterprise applications. Users can take full advantage of OpenText’s content management capabilities within the UI that they are used to. All integration happens in the background without the user having to take action or be aware that it is happening. OpenText Extended ECM also integrates with additional third-party systems like the Office365 platform, making it an ideal choice for businesses with diverse content management needs.

Enhanced Efficiencies, Compliance and Security

Without central content management there is a high risk of:

Duplicated content across multiple enterprise applications
Incorrect document versions being used
Inefficiencies caused by recreating content that already exists in another place
Access violations by sharing content outside the intended audience

All of these can quickly become critical issues, and will always impact your quality, compliance, timelines and budget.

By keeping all content stored at one central location, while at the same time allowing the content to be accessible within enterprise applications, OpenText Extended ECM mitigates the above risks and increases overall efficiency and productivity. Users can more easily find the information they need, and granular access control will make sure that content stays safe and secure at the same time. Users will be able to access the right content at the right time at the right place – within their business context.

Conclusion

There are many ways to apply the power and control that OpenText Extended ECM provides. It is a powerful solution that aligns your content with your business goals to leverage improved collaboration, seamless integration, centralized content management, and enhanced compliance and security capabilities. Our team of experienced OpenText consultants can help you identify the most effective path to enable OpenText Extended ECM to help your business supercharge your efficiency and productivity across the business processes that drive your unique enterprise.

About the Author

Graduating in 2003 from Braunschweig, Germany with a Master’s Degree in „Computer Science in Economics“, Manuela directly joined fme AG as an Associate Consultant. She primarily worked with Java and Documentum development projects. Over the years she developed to the role of a Senior Consultant for Documentum and Deputy Business Manager for the Munich department. In 2010 Manuela moved to Connecticut USA to join the newly formed fme US as Senior Consultant providing Documentum and migration services primarily for the Life Sciences industry. Currently she is the Business Unit Director Technical Services and Deputy of Operations overlooking the Delivery team servicing the customer projects.