fme PlatformAssist™ for Life Sciences

fme PlatformAssist™ is a comprehensive set of modular building blocks that provide life sciences firms with the unique end-to-end services needed for carefree post go-live management of complex business applications.

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A solution tailored to your unique challenges

fme’s Life Sciences technology and process experts provide in-depth Vendor Release and Application Change Management, as well as Application and Administrative Support, with the additional option to cover Extended Validation Services and Cloud Hosting with Platform Support.

Our unique modular structure allows PlatformAssist™ to be strategically scaled to meet the dynamic short- and long-term business challenges of our clients. Our flexibility and success is driven by our proven methodologies, proprietary toolsets, quality focused deliverables, and most importantly by our experienced global team of certified platform and business process experts. We understand your technology, but we also understand how your technology can align with your business goals.

A customized end-to-end solution with certified experts

We understand that every business faces unique challenges. That’s why PlatformAssist™ packages are tailored to meet each client’s individual needs, and can be provided across global sites in a centralized, or decentralized model. From managing vendor releases and application changes, through day-to-day application support and administrative tasks, fme PlatformAssist™ delivers an end-to-end catalog of services provided by our dedicated global team of Life Science experts. We support the leading solution – Veeva, Generis CARA, OpenText, Sparta and more – and our teams are continually trained and certified to stay abreast of the most recent fixes, features, and capabilities available. 

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A cost-effective solution built to support your business success

Most professional services and managed support plans focus on the technology, usually the one platform they know best. Because of our diverse global client base of Life Science and other regulated industries, we can provide much more. fme’s team of experts understand the pitfalls and possibilities of the leading business platforms, and how to best leverage systems and integrations to achieve your business goals. We also understand the critical data governance, compliance, and regulatory challenges Life Science companies face. In each project, we strive to align people, processes, and technology to increase system ROI while minimizing total cost of ownership.

It would be difficult to hire, train, and maintain this caliber of operations team to steward your critical data on your own. fme PlatformAssist™ is designed to provide best-in-class, quality-focused resources in a flexible solution at an affordable rate. By combining our deep Life Sciences industry knowledge, extensive experience with ECM platforms and our best-shore resource model, we are well positioned to provide the highest level of satisfaction to our clients.


Managed Services for Life Sciences


Customer Testimonial | Boehringer Ingelheim – Managed Services for the Documentum Platform

Jim Rei, Head of Collaboration and Document Management Services at a privately held international pharmaceutical company describes how fme US help them to support their global EMC Documentum platform on a global scale.

Contact Us

Don't like forms? Contact us directly to get more details on any of fme's services. We'd love to discuss your current challenges, and how fme can help you get the highest ROI and lowest TCO for your technology solutions. Call or use my personal contact form with your question, and I'll get you connected with the right fme expert.

fme is always looking for top talent to join our team. If you are looking to join the team you'll love to work with, review our job listings and review the details of current openings. Contact me if you have any questions on the application process.

Tracey King
Technology Success Manager