Managed Services

Youg man at his dek behind the monitor wearing a headset and talking to clients

Our Tailored Services

fme Life Sciences provides a comprehensive set of services to support our clients’ installed ECM solutions. Our Managed IT Services are tailored to meet our clients’ post go-live IT requirements and can be scaled to meet the needs of large, mid-size and emerging Life Sciences companies. These services have been designed with flexibility in mind so that we can dynamically scale alongside our clients and meet ever changing business challenges. We have developed proven methodologies and quality focused deliverables through our team of dedicated resources across our technology Centers of Excellence.

Providing an End-to-End Solution for your Support Needs

We deliver a full range of managed services combining our dedicated global teams with our trusted partners to assist businesses manage complex IT environments and support them in their daily challenges.

Our services range from application management and support (AMS) to full infrastructure managed services including cloud hosting, system and security monitoring, back-up and disaster recovery services. Our complete end-to-end solution is tailored to meet each client’s individual needs and support can be provided across global sites in a centralized, or decentralized model. We support a number of leading ECM platforms and our teams are trained and certified accordingly to the scope of the service requirements. We recognize the cost pressures that our clients have to manage and we focus on providing a highly flexible service that is designed to provide the service levels necessary at competitive rates.

A female and a male consultant standing in a hallway with glass walls. The female is holding an iPad discussing client requests.

A Dedicated International Team

By combining our deep Life Sciences industry knowledge, extensive experience with ECM platforms and our on/off shore resource model, we are well positioned to provide the highest level of satisfaction to our clients.

What’s new

Managed Services for Life Sciences

Video

Customer Testimonial | Boehringer Ingelheim – Managed Services for the Documentum Platform

Jim Rei, Head of Collaboration and Document Management Services at a privately held international pharmaceutical company describes how fme US help them to support their global EMC Documentum platform on a global scale.
PLAY

Contact

I'm here to help

Do you have any questions about our services or would you like to request additional information? Please feel free to contact me to find out how we can assist you.

I’m looking forward to your request.