Upgrading Documentum to Increase Efficiency and Stability

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Early in 2022, a regional power company faced a familiar obstacle when they approached fme. They had multiple outdated and unsupported OpenText™ solutions, and their in-house expert on Documentum systems had departed. Without this comprehensive historical knowledge, they began encountering issues with reliability and stability. Although the remaining staff possessed talent, their lack of experience with the systems posed challenges in system maintenance and preparing for an upgrade.


After completing the project, the complex regional power company had a new setup using the latest technology. This brought immediate benefits, such as a more reliable and stable system, resulting in fewer user-reported issues. The overall downtime of applications was reduced, and there were fewer problems found during security audits. The company can now get support from OpenText for any current version issues. They also have a complete development system that allows them to test and roll out any future changes and upgrades they may need. Download the case study here and learn more about the chosen solutions.


Regional Power Company


Technologies / Services

»fme’s team were always available and approachable throughout the project, and the technical team’s knowledge and insights were a great asset to overcome our challenges.«
System Supervisor Internet Technology
Regional Power Company
Case Study | Upgrading Documentum to Increase Efficiency and Stability

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Tracey King
Technology Success Manager