Managed Services

Tailored services to support your ECM solutions

fme provides a comprehensive set of services to support your installed ECM solutions. Our Managed IT Services are tailored to meet our clients post go-live IT requirements and can be scaled to meet the needs of large, mid-size and emerging companies. These services have been designed with flexibility in mind so that we can dynamically scale alongside our clients and meet ever changing business challenges. We have developed proven methodologies and quality focused deliverables through our team of dedicated resources across our technology Centers of Excellence.

Providing an End-to-End Solution for your Support Needs

We deliver a full range of managed services combining our dedicated global teams with our trusted partners to assist businesses manage complex IT environments and support them in their daily challenges.

Our services range from application management (AMS) to full infrastructure hosting, monitoring and back-up. Our complete end-to-end solution that is tailored to meet each client’s individual needs and can be provided to support across global sites in a centralized, or decentralized model. We support a number of leading ECM platforms and our teams are trained and certified accordingly to the scope of the service requirements. We recognize the cost pressures that our clients have to manage and we focus on providing a highly flexible service that is designed to be provide the service levels necessary at competitive rates.

A Dedicated International Team

By combining our deep Life Sciences industry knowledge, extensive experience with ECM platforms and our on/off shore resource model, we are well positioned to provide the highest level of satisfaction to our clients.

Contact

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Laurissa Primavera

Director of Sales fme US, LLC