External Signatures with DocuSign in Veeva

Agile Integration with fme integration-center

About this Datasheet

Many business-critical processes in the life sciences and other regulated industries are highly reliant on timely document approvals, involving electronic signatures in a lot of cases. In today’s inter-connected business world, the approvers are not limited to signatures within the team or even within the company anymore, but increasingly these processes span across partner and supplier networks as well. Allowing these activities to complete effectively and efficiently can have a major positive impact on project.

A day in the life…
The internal team is collaborating on documents within the business application, such as Veeva. Once the documents are ready for approval they are sent to the internal approvers, who can easily approve and apply their electronic signature directly within the application – so far so good. But what about a scenario where the approvers are external to the company? Involving external approvers and signatories into internal processes can be challenging. Some commonly encountered scenarios include:

  • Sponsor approvals for CRO Documents
  • Customer approval of Specifications, Certificate of Analysis, Master Manufacturing Records for a contract manufacturer
  • Partner signatures for project plans and reports
  • Trainee signature for an in-person training event where attendees are not users within the LMS

Leveraging technologies like DocuSign is one option to support the use cases outlined above. However, connecting these technologies between your existing systems and maintaining compliance with Part 11 and Annex 11 can be challenging. fme’s integration-center framework allows robust and flexible connections between systems in your enterprise landscape with support for compliance and continuous improvement.

Built on future-proof technology

Architecture of integration-center for veeva-docusign-integration

Take advantage of the benefits

  • Accuracy – no disruption between the business application and the content shared externally
  • Efficiency – no need for manual steps to share the documents for external approvals
  • Traceability – Veeva workflow is showing the completion status within DocuSign
  • Compliance – maintaining 21 CFR Part 11 requirements
  • Security – documents are fully encrypted and protected within the DocuSign application

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