Customer Reference OpenText Documentum Support

»We are extremely happy with the support and maintenance of our Documentum applications through the utilization of nearshore resources provided by fme AG. The German-speaking support team in Romania assures very good response times and works very effectively. Our costs for maintenance and support have significantly decreased through the integration of fme‘s nearshore team.«
(Klaus Preitschopf, Project Manager)

Webinar – Reduce Operating Costs for Documentum Applications with 24×7 SLA

OnDemand Webinar with Client Reference

Outsource support & maintenance for your OpenText Documentum applications to improve the quality of your services while maintaining firm control over costs for ongoing operations at the same time.

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Reference Video
Jim Rei, Head of Collaboration and Document Management Services at a privately held international pharmaceutical company describes how fme US help them to support their global OpenText Documentum platform on a global scale.

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    Service Level Agreement for OpenText Documentum
    Put us in charge of your OpenText Documentum support and maintenance. Benefit from our expertise in service and lower the costs for your platform operations.

    Service Level Agreement for OpenText Documentum

    …put us in charge!
    The costs of operating and maintaining ECM applications can easily take up a large proportion of a company’s total allotted IT budget. Moreover, OpenText Documentum support tasks often take up company employees’ time and require external consultants – the company would be far better off if these resources could be allocated to developing long-needed IT innovations instead. Specialists with the required qualifications are few and far between, and therefore often unsustainably expensive to hire, particularly for smaller installation projects.

    The outsourcing of support and maintenance for your Documentum applications improves the quality of your services and allows you to maintain firm control over the costs for ongoing operations. Take advantage of our expertise combined with cost-effective nearshore services to reduce your operating costs to a sustainable level.

    Benefit from our Near- und Offshore capacities. Together with our colleagues from the USA and Romania we are offering you a global support and OpenText Documentum maintenance support. We support you reliably on seven days a week, around the clock (24/7)

    EMC Service Level Agreement | Documentum D2/D7

    fme offers global platform support for OpenText Documentum applications